Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPSEC3104 Mapping and Delivery Guide
Coordinate monitoring and control of individual and crowd behaviour

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPSEC3104 - Coordinate monitoring and control of individual and crowd behaviour
Description
Employability Skills
Learning Outcomes and Application This unit specifies the skills and knowledge required to coordinate monitoring and control of individual and crowd behaviour.It includes: assessing and controlling potential threats and security risks associated with site layout and monitoring individual and crowd behaviour and movementimplementing security response procedures to control risk, remove immediate threat and seek assistancerecording, reporting and reviewing work outcomes to identify procedural improvements.It applies to people working independently or under limited supervision as members of a security team.This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm work and legal requirements for monitoring and controlling individual and crowd behaviour.
  • Review work instructions and workplace policies and procedures and clarify requirements in consultation with relevant persons.
  • Clarify legal rights, reporting chain of command, roles and responsibilities with relevant persons.
       
Element: Prepare to oversee monitoring and control of individual and crowd behaviour.
  • Maintain personal dress and presentation to meet work instructions and workplace standards for appearance.
  • Check resources and equipment for operational effectiveness following manufacturers’ instructions, and rectify or report faulty and damaged equipment.
  • Assess site layout including access and exit points, barriers and thoroughfares, and identify strategic observation points to monitor crowd movement and behaviour.
  • Assess potential threats and security risks and provide clear response instructions to team members to maintain safety and security.
       
Element: Oversee monitoring of individual and crowd behaviour.
  • Use communication equipment to exchange up-to-date situational information with team members and conduct regular and systematic personal safety checks.
  • Monitor individual and crowd behaviour and movement and assess risk associated with changing circumstances.
  • Identify persons behaving in a potentially disruptive manner and assess degree of risk to self, others, premises and property.
  • Intervene early to explain legal rights and responsibilities and behavioural expectations for subject of threat to remain in the work area.
       
Element: Oversee control of individual and crowd behaviour.
  • Act promptly to respond to threat and negotiate alternative strategies to de-escalate risk level.
  • Apply security response procedures that minimise use of force and maximise safety and security of persons, premises and property.
  • Use defensive techniques where reasonable to control person and remove immediate threat.
  • Use communication equipment to request assistance from relevant persons.
  • Monitor subject of threat and provide assistance to ensure their ongoing safety and wellbeing.
       
Element: Report and review individual and crowd monitoring and control outcomes.
  • Record and report outcomes and observations of individual and crowd monitoring activities using workplace documentation.
  • Facilitate review and debrief of individual and crowd monitoring and control outcomes to identify procedural improvements.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review work instructions and workplace policies and procedures and clarify requirements in consultation with relevant persons. 
Clarify legal rights, reporting chain of command, roles and responsibilities with relevant persons. 
Maintain personal dress and presentation to meet work instructions and workplace standards for appearance. 
Check resources and equipment for operational effectiveness following manufacturers’ instructions, and rectify or report faulty and damaged equipment. 
Assess site layout including access and exit points, barriers and thoroughfares, and identify strategic observation points to monitor crowd movement and behaviour. 
Assess potential threats and security risks and provide clear response instructions to team members to maintain safety and security. 
Use communication equipment to exchange up-to-date situational information with team members and conduct regular and systematic personal safety checks. 
Monitor individual and crowd behaviour and movement and assess risk associated with changing circumstances. 
Identify persons behaving in a potentially disruptive manner and assess degree of risk to self, others, premises and property. 
Intervene early to explain legal rights and responsibilities and behavioural expectations for subject of threat to remain in the work area. 
Act promptly to respond to threat and negotiate alternative strategies to de-escalate risk level. 
Apply security response procedures that minimise use of force and maximise safety and security of persons, premises and property. 
Use defensive techniques where reasonable to control person and remove immediate threat. 
Use communication equipment to request assistance from relevant persons. 
Monitor subject of threat and provide assistance to ensure their ongoing safety and wellbeing. 
Record and report outcomes and observations of individual and crowd monitoring activities using workplace documentation. 
Facilitate review and debrief of individual and crowd monitoring and control outcomes to identify procedural improvements. 

Forms

Assessment Cover Sheet

CPPSEC3104 - Coordinate monitoring and control of individual and crowd behaviour
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPSEC3104 - Coordinate monitoring and control of individual and crowd behaviour

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: